Privacy

Teckna Group Limited understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, Tecknagroup.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

Definitions and Interpretation

In this Policy, the following terms shall have the following meanings: 

 

“personal data”

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998 OR EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

“We/Us/Our”

means Teckna Group, a limited company registered in England under company number 1480853, whose registered address is Saddle Hill Farm, 277 Preston Road, Standish, Lancashire, WN6 0NZ, and whose main trading address is the same.

Information About Us
  • Our Site is owned and operated by Teckna Group, a limited company registered in England under company number 1480853, whose registered address is as above and whose main trading address is the same.
  • Our VAT number is 323 1706 93.
  • Our Data Protection Officer is Sue Shrigley, and can be contacted by email at enquiries@tecknagroup.co.uk, by telephone on 01257 421 700, or by post at Saddle Hill Farm, 277 Preston Road, Standish, Lancashire, WN6 0NZ.
What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them

Your Rights
  • As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
    • The right to be informed about our collection and use of personal data;
    • The right of access to the personal data We hold about you;
    • The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details below);
    • The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained below but if you would like Us to delete it sooner, please contact Us using the details below);
    • The right to restrict (i.e. prevent) the processing of your personal data;
    • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
    • The right to object to Us using your personal data for particular purposes; and
    • Rights with respect to automated decision making and profiling.
  • If you have any cause for complaint about our use of your personal data, please contact Us using the details provided below and we will do our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
  • For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
What Do We Collect

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data:

  • name;
  • business/company name;
  • job title;
  • profession;
  • contact information such as email addresses and telephone numbers;
  • demographic information such as post code;
How Do We Use Your Data
  • All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Act 1998 OR GDPR at all times. For more details on security see below.
  • Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
    • Supplying Our products AND/OR services to you (please note that We require your personal data in order to enter into a contract with you);
    • Personalising and tailoring Our products AND/OR services for you;
    • Replying to emails from you;
    • Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by emailing us and requesting to opt-out;
  • With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email AND/OR telephone with information, news, and offers on Our products AND/OR We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Act 1998 OR GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
  • You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
  • We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
    • As required by law or completion of projects;
How and Where Do We Store Your Data
  • We only keep your personal data for as long as We need to in order to use it as described above  and/or for as long as We have your permission to keep it.
  • Your data will only be stored in the UK.
  • Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
Do We Share Your Data
  • Subject to where we are legally obliged, we will not share any of your data with any third parties for any purposes.
  • In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.
    OR
  • We may sometimes contract with third parties for delivery of goods, In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
  • In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority. 
How Can You Control Your Data

In addition to your rights under the GDPR, above OR When you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by informing us by email and at the point of providing your details).

Your Right to Withhold Information

You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

How Can You Access Your Data

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the Data Protection Act 1998, We require the payment of a small fee which will not exceed £100.00. Please contact Us for more details at enquiries@tecknagroup.co.uk, or using the contact details below .

Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at enquiries@tecknagroup.co.uk, by telephone on 01257 421700. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

 

 

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